At Shaafi Herbal Care, we are committed to delivering your wellness products quickly, safely, and reliably across India. We understand that timely delivery plays a crucial role in customer satisfaction, which is why we have partnered with trusted courier services to ensure your order reaches you in perfect condition.

Order Processing

All orders are processed within 1–2 business days after confirmation. Once your order is packed and dispatched, you will receive a confirmation message along with tracking details so you can monitor your shipment in real time. Efficient order processing is a key part of eCommerce delivery, ensuring smooth handling from packaging to final dispatch.

Shipping & Delivery Time

We offer multiple delivery options depending on your location:

• Standard Delivery: 3–7 business days
• Express Delivery (where available): 1–3 business days

Delivery timelines may vary depending on your location, courier partner availability, and external factors such as weather or public holidays. Fast and reliable delivery is essential for customer satisfaction, as modern buyers expect quick and transparent shipping experiences.

Shipping Charges

Shipping charges are calculated based on factors such as product weight, delivery location, and shipping method. In some cases, we may offer free shipping on selected products or minimum order values to provide better value to our customers.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) for eligible locations across India. Please note that a small additional fee may apply for COD orders, as per courier policies.

Order Tracking

Once your order is dispatched, you will receive a tracking link via email or SMS. This allows you to stay updated on your order’s journey from our warehouse to your doorstep, ensuring full transparency.

Delivery Coverage

We deliver across most regions in India, including metro cities, towns, and selected remote areas. However, delivery timelines may be slightly longer for remote or hard-to-reach locations.

Delays & Support

While we strive to deliver all orders within the estimated timeframe, unforeseen delays may occur due to logistics or external conditions. In such cases, our support team is always available to assist you.